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Call Center Outsourcing Services

Call Centers India pioneers call center outsourcing solutions to small and large enterprises. Our company delivers all types of customer care services including voice, live chat & email support and toll free response services which have been recognized and awarded by the call center industry across the world for quality in customer service.

Our head office is located in Seattle, WA, USA and have delivery center in India and America. Our call centers in India and USA are furnished with world class infrastructure and have cutting edge technologies. End-to-end IP based network are implemented at our call center in India and USA. Further, they have all the latest equipments required for delivering seamless and flawless call center services.

Our outsourced call center services provide a rise to the productivity of your business by leveraging the advantages of India being the leading outsourcing hub. Our wide range of call center outsourcing solutions are high on productivity, results and quality but low on costs.

We invest heavily in our call center executives as we believe them to be the most integral part in our organizations which is directly responsible for handling the customers and providing call center outsourcing services. We provide them special training and make them go through workshops that bring out the best in them and inculcate the skills necessary for superior call center services

With more than 50 years of cumulative management experience in the call center industry, we completely understand the minute and advanced call center management techniques and are able to provide highly cost effective services to businesses and organizations operating in diverse industry segments.

Whether you require customer services or want to run a telemarketing campaign for your business, you can trust us with them all and be assured of receiving cost effective and ROI focused call center outsourcing solutions.

Tread ahead on the path of success with outsourcing What to Outsource
A company looking for a strategic outsourcing partner should identify its needs. This implies that an organization needs to figure out what exactly is it looking for in terms of services. Moreover, the requirements of no two businesses are same. The most sought-after services outsourced services include:

Here are some of the most popular outsourced call center services that would help you in making the right decision.

Inbound Call Center Services:

Outbound Call Center Services:

Back-office Support:

Technical support:

Email and chat support:
Outsourcing has become a buzzword for the industries across the world. As the quality and cost consciousness of companies continues to increase, more and more global enterprises are turning to outsourcing hubs like India to meet their requirements