Inquiry Handling

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We, at Call Centers India serve with the purpose of streamlining the inquiry handling process through our information center

The Method
Our information center provides all the prerequisite data to the customer for a thorough understanding of products or services. It ensures the accuracy and details of information and select customers on the basis of proposed segmentation and their actual needs. We, as an Inbound Call Center, ensure and implement a holistic development approach ranging from needs consultation to ROI.

Inquiry Handling is done through:

  • Telephone Response
  • Website Response
  • Email Response
  • Handling Information Requests
  • Multi-language Voice Response Fulfillment
  • Dealer, Agent or Distributor Locator