Monthly Archives: October 2014

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How to Maximize the Effect of Web Based Chat Support?

On October 7, 2014, Posted by , In call center outsourcing, With 1 Comment

When Internet chat came in, it was seen as a gimmick. People did not expect that chat could become a channel for sharing of opinions and emotions. But the experts who had questioned the worth of chat were left stunned by the popularity of the channel. Web based chat caught…