Monthly Archives: February 2021

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Must-Remember Tips for Customer Service Outsourcing Post-Pandemic

On February 26, 2021, Posted by , In customer service outsourcing,

Covid-19 pandemic is still ongoing in 2021, but it is vital that businesses pave a way for the future post-pandemic. Customer services took a major hit in 2020 because many call centers were shut down. Both the manufacturing and service industries have a taken hit, and many customers have lost…

Manage Call Spikes Better with Scalable Direct Response Call Center Outsourcing

On February 2, 2021, Posted by , In Direct Response call center,

In the current times, it has become important for business operations to market their products. Advertisement and other promotional campaigns are necessary to keep the business coming. A lot of companies spend heavily to get the desired results from their marketing campaigns. Despite their best efforts to market the brand…