Answer Customers 24×7 Optimally with Live Call Answering Service

On June 22, 2020, Posted by , In Call Answering services,

Nothing is more excruciating for a customer than when he calls in and he gets put on hold. Long queues are the main reason why even the most loyal customers leave your service or stop buying your products. It is often due to a lack of staff for call answering…

Get over Pleasantries and Right down to Business with Call Answering Service in India

On November 7, 2019, Posted by , In Call Answering services,

Over the years, the field of customer service has become very important for businesses. As customers gain leverage due to a rise in competition between companies, we are at a juncture where extremely pleasant behavior by agents is deemed acceptable. In some cases, agents who are exceptionally good at pleasing…