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Call Centers India: Outsource B2B Call Centers in India

India has always remained the best choice for most of the countries when it comes to outsourcing the call center process. Even as per the survey by trade association NASSCOM, 8 out of 10 firms in the U.S. and Europe prefer India for outsourcing their processes. This happens because India…

Tips for call centers to solve customer queries

On October 27, 2015, Posted by , In call center services, By , With No Comments

Unhappy customer is the worst nightmare of any firm (whether a startup or a big corporate giant). This proves that satisfying a customer especially through a good quality customer support is a serious business. Also, various reports reveal that retaining an existing customer is always more economical than searching for…

Why businesses are Outsourcing Call Centers Overseas?

Outsourcing has always been a preferred method of business operations for many organizations. Outsourcing call center overseas is a cost effective and efficient business solution for organizations targeting expansion of business at lower costs. By outsourcing miscellaneous processes to specialized service providers, organizations ensure that their targets are achieved sufficiently…

Cultivating the Talent of Employees at the Entry Level

On July 10, 2015, Posted by , In call center services, With 1 Comment

Our agenda for people embodies the spirit of completeness and serving diverse customers both of which is done through constant process of leadership development and skill building. Building the talent of the employees is the key to securing long term progress. We at Call Centers India constantly equip our organization…

How Outsourcing Call Centers Overseas Increase Organization Growth

On April 21, 2015, Posted by , In call center services, With 1 Comment

Outsourcing call center overseas is a cost effective and efficient business solution for organizations targeting expansion of business at lower costs. By outsourcing miscellaneous processes to specialized organizations, organizations can ensure that their targets are achieved sufficiently and timely. Most of the outsourced service providers for call centers overseas, especially…

What if Technology Emerges as Your Key Performance Area?

On May 27, 2014, Posted by , In call center services, With 4 Comments

What is the first thing that you do in the morning as and when you get up? Well, you are unlikely to say that you are an early bird who devotes time to his health. On the contrary, you could reply that your first high-priority task of the day is…

How To Use Call Center Services For Enhanced Customer Satisfaction

On April 25, 2014, Posted by , In call center services, With 1 Comment

Today, organizations spend a lot of money on their customers. They understand that customers are the most important entity in today’s business market and spend a lot of time, resources and money to keep them satisfied. Call center services have emerged as one of the most effective ways for enhancing…